The UNE-EN 16636 audit without folders or spreadsheets
Each non-conformity with its cause, its corrective action, its person responsible and its deadline; internal audits with their checklist and report, and a dashboard showing what is still open.
30 days free · No card
What it includes
Non-conformities
From an audit, a customer complaint, a certificate review or a supplier. With severity, cause and immediate correction.
Corrective actions
Person responsible, deadline, effectiveness check and an alert when an action goes overdue.
Internal audit
Annual programme and checklists by area of the standard. Each non-conforming point opens its own non-conformity.
PDF report
The report for each audit with its findings and evidence, ready to show at the external audit.
Dashboard
Open and overdue non-conformities, by origin and severity, average closing time and planned versus completed services.
AI certificate review
Before sending, it warns you about missing batches, safety periods or signatures. A mistake becomes a non-conformity in one click.
Detect, correct, check and close
At the external audit it is not enough to have corrected a mistake: you have to show why it happened, what was done to stop it happening again, and that it worked.
The non-conformity is born where it is detected: in a certificate review, in a customer incident or in an internal audit point. The immediate correction is recorded, the cause is analysed and a corrective action is assigned with a person responsible and a deadline. When it falls due, someone checks that it worked and it is closed.
- Everything linked to the originating customer, document or technician
- Overdue-action alerts on the home screen
- Full history for the auditor
Questions about quality
Does it replace certification?
No. It is the tool for keeping the quality system up to date. Certification is granted by an independent body after its audit.
Is it useful if my company is not certified?
Yes. Handling customer complaints and document errors with their cause and corrective action improves the service even if there is no seal behind it.
Can the checklists be edited?
Yes. They start from the requirement areas of the standard: you choose the ones that go into each audit and add your own questions.
Is it paid separately?
No: the quality module is included in all plans. Who can see it and who can close non-conformities is decided with each role’s permissions.
What deadline is set for a non-conformity?
Whatever you choose. If you leave it empty it is suggested according to severity: critical 7 days, major 15, minor 30 and slight 60. Those that go overdue appear on the notification bell.
And the documentation the auditor asks my customers for?
The ROESB registration, insurance, certifications and your technicians’ licences can be in each customer’s area, with an alert before they expire. We cover it in food industry.
Shall we go through it with your data?
30-minute demo or 30-day free trial. You choose.