Work conversations, away from your personal WhatsApp
Chat between colleagues and in groups, a conversation with each customer from their private area, your customers’ WhatsApp messages in the same inbox and shared notes for what used to go on a sticky note.
30 days free · No card
What it includes
Team chat
Conversations between two people or in a group (technicians, office…), with attachments and unread messages in view.
Chat with the customer
A customer with a private area writes to you from it, and whoever has that permission in their role handles it.
WhatsApp in the chat
Your customers’ replies arrive in the WhatsApp tab, with the status of each message and the link to their appointment or document.
See WhatsAppConfirm by WhatsApp
If the customer replies “Confirmo” to the reminder, the appointment becomes confirmed. If they reply “BAJA”, they stop receiving messages.
Notes and lists
Colour-coded notes, pinned or archived, and checklists for the van’s equipment or what needs ordering.
Shared notes
Share a note with a colleague and you both edit it. While one is editing it, it is locked for the other.
Phone alerts
Notification when an appointment is assigned to you, your schedule changes, a customer signs or a note is shared with you.
Email with your address
Emails to your customers go out under your company’s name, with your domain or from your own mail server.
Automatic reminders
The day before the visit, at the time you choose, by email or by WhatsApp.
View scheduleYour customers’ WhatsApp messages, inside the application
Replies to reminders reach the phone of someone in the office and, if they go on holiday, nobody sees them.
Reminders and alerts go out from the Gestión Plagas number under your company’s name, or from your own WhatsApp Business. What the customer replies comes back to the application’s chat, where anyone with permission can see it and, if they have written within the last 24 hours, you reply with free text.
- Status of each message: sent, delivered or read
- Messages included in every plan
- Free-text replies do not count towards the plan’s allowance
- Alert on reaching 80 % and 100 % of the month’s messages
Shared notes and lists, just like on the phone
What needs ordering from the supplier, a customer’s keys or a message for tomorrow’s technician end up on sticky notes and in WhatsApp groups.
In Notes you write and it saves itself. You can turn the note into a checklist, give it a colour, pin it to the top or archive it. If you share it, your colleague gets an alert and you both manage it; the company administrator sees them all.
- Search in titles, texts and checkboxes
- Locked while someone else is editing it
- Only the owner and the administrator can delete it
- At hand on the technician’s phone
Questions about communication
Do technicians have to use their personal WhatsApp?
No. Automatic messages go out from the Gestión Plagas number on behalf of your company or from your WhatsApp Business, and replies arrive in the application’s chat.
How many WhatsApp messages does my plan include?
Can my colleagues see my notes?
No, unless you share them with them. The company administrator does see them all.
Are chat and notes paid separately?
No: they are included in all plans. Chat with customers works together with the customer area.
Shall we go through it with your data?
30-minute demo or 30-day free trial. You choose.